Mempat AI Privacy Policy

Effective Date: March 20, 2024

1. Introduction

Mempat AI Pte. Ltd. ("Mempat," "we," "us," or "our") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your data when you use our AI platform and consumer products.

2. Information We Collect

  • Account information such as name, email, company details, and billing details.
  • Usage data such as feature access, request volume, diagnostics, and security logs.
  • Device and application metadata needed for support, fraud prevention, and product reliability.
  • Optional product data such as voice, message, or location information where relevant to a consumer device feature.

3. How We Use Information

  • To provide, operate, and secure the services.
  • To improve reliability, detect abuse, and troubleshoot issues.
  • To deliver billing, support, onboarding, and account communications.
  • To comply with legal obligations and enforce platform policies.

4. Data Sharing

Mempat does not sell personal data. Data may be shared with service providers, legal authorities where required, and business partners only where appropriate consent or legal basis exists.

5. Security

  • Encryption in transit where supported.
  • Role-based access controls for internal systems.
  • Operational monitoring and incident response procedures.
  • Regular updates and infrastructure hardening.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or export your personal data, or to object to certain processing.

For privacy requests, contact info@mempat.com.

7. Account and Data Deletion

You may request deletion of your account and associated data. Some information may be retained where required for compliance, fraud prevention, or transaction records.

For deletion requests, email account@mempat.com.

8. Changes to This Policy

Mempat may update this policy from time to time. Continued use of the service after updates constitutes acceptance of the revised policy.

9. Contact

Email: info@mempat.com